Yes — 100%. All our jewelry is crafted from certified 14K or 22K solid gold; we never use gold plating or gold filling.
8) Do you provide certificates or authenticity documents?›
Yes. Every item comes with an official authenticity certificate issued by Altınköşe Jewelry, confirming gold purity and craftsmanship.
9) Is the packaging suitable for gifting?›
Definitely! Each order is delivered in our signature Altınköşe gift box, carefully designed for elegance — perfect for gifting.
10) Is my payment information secure?›
Yes. All payments are processed through secure, encrypted systems. We never store your credit card details.
11) Can I return or exchange an item from abroad?›
Yes, under certain conditions. Please contact us within 14 days of delivery for return or exchange instructions.
12) What should I do if my package is delayed or lost?›
Contact us right away. All shipments are insured via UPS, and our team will assist you directly to resolve any delay or issue.
13) Where is Altınköşe Jewelry located?›
We are based in Samsun, Turkey. Every piece is designed and handcrafted in our own workshop by skilled artisans.
14) How can I contact you for support?›
Note: Delivery times are given in business days and may vary due to customs procedures and local logistics.